Privacy Policy

1. Introduction

The Garibay Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thegaribaygroup.com, contact us, or interact with our advertisements, including ads served on Facebook, Instagram, and other Meta platforms.

By using our website or submitting information through our forms, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us and information that is gathered automatically when you interact with our website and advertising.

• Contact details you submit, such as your name, email address, and phone number.
• Property and real estate preferences you share when requesting a consultation, home valuation, or listing information.
• Messages and inquiries you send through our contact forms, lead forms, or chat tools.
• Information you provide when responding to a Facebook or Instagram lead ad, including details auto-filled from your Meta profile.
• Technical and usage data collected automatically, such as your IP address, browser type, device information, pages visited, and referring URLs.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries and providing real estate services.
• Sending you property listings, market updates, and information you have requested.
• Following up on consultation, valuation, and listing requests.
• Improving our website, marketing, and customer experience.
• Measuring the performance of our advertising campaigns and reaching people likely to be interested in our services.
• Complying with applicable legal and regulatory obligations.

4. Advertising & Tracking Technologies

We advertise on Facebook, Instagram, and other Meta platforms. We may use the Meta Pixel and similar tracking technologies, along with cookies, to understand how visitors interact with our website, to measure ad performance, and to show relevant ads to people who have visited our site or expressed interest in our services.

These tools may collect information such as your activity on our website and a device or browser identifier. We do not sell your personal information. You can manage your ad preferences directly through Meta's settings and adjust cookie behavior through your browser settings.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our business, such as customer relationship management (CRM), email, hosting, and analytics platforms.
• With advertising platforms such as Meta solely for the purpose of measuring and improving our campaigns.
• When required by law, regulation, legal process, or to protect our rights, safety, or property.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain marketing communications. To exercise any of these rights, please contact us using the details below. You may also unsubscribe from our emails at any time by using the unsubscribe link included in each message.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.